Local | 619-743-6009
Toll Free | 877-843-5440

Privacy Policy

This privacy notice discloses the privacy practices for www.soledadtransportation.com This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at Toll Free: 877-843-5440, Local: 619-743-6009 or via email at soledadtransportation@gmail.com


Terms and Conditions

Limitations of Liability – Soledad Transportation, L.L.C. will not be responsible for delays caused by weather, road, or traffic conditions; mechanical failure; or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger.

Refund Policy – In order to request a refund, cancellations must be received at least 24 hours prior to your scheduled pick-up time. Penalty for No-Shows or cancellations NOT done in advance will be charged the FULL Fare amount. Reservations cancelled less than 24 hours of the pick-up time are non-refundable.

Reservation/Payments – All balances to be paid in full to the driver upon arrival at the destination. If your pick up is less than 12 hours away, you may call us at 877-843-5440 to make your reservation over the phone.

Cancelation – All Cancellations for a SEDAN must be made over the phone no less than 24 hours prior to the pickup. Cancellation for a STRECH LIMOUSINE requires at least a one week in advance notice. If Cancellation procedures are not followed in accordance, your credit card will be charged for the full amount. Extended Time/Unscheduled Stops – Soledad Transportation, L.L.C. has a 10 minute grace period for all time overages. Any waiting time more than 10 minutes will be charged at the hourly rate of $55.00. All stops must be pre-arranged before the pickup occurs and has a fee of $10.00 per stop.

Lost Items – Passengers are responsible for their personal possessions. We try our best to return items left in our vehicles to their owners, but we assume no liability for lost, stolen, damaged, or misplaced items. Any charges incurred in returning a left-behind item to its owner must be paid by the owner. Our drivers cannot be responsible for remembering which bags belong to each passenger. Upon reaching your destination, please check to see that you have retrieved all your belongings, and that each bag, briefcase, computer, etc. is, indeed, yours.

Note: Be extra careful with small items; these are left in our vehicles most often (cell phones and sunglasses, in particular)

Gratuities – Private vehicle rates do not include a gratuity. Tipping is optional, but is much appreciated by our drivers.

Pets – Pets will ONLY be allowed (if in a kennel and we are notified at time of booking). No pets are to be let loose in our vehicles under any circumstances (With the exception of guide dogs). Some passengers have allergies to different things (Animal Odors, Animal Hair, etc.) therefore, we have to be considerate to other’s health and respect their need to have an enjoyable and a safe ride.

Damage to vehicles or service items – Passengers causing damage to vehicles or service items during a ride are directly and fully responsible for any and all cleaning, replacement, or repair costs. No exceptions, whatsoever. A fee of 100.00 for each carpet or seat burn/damage. Sanitation fee is 250.00. It is Illegal to stand through the sunroof.

Alcohol/Illicit Substances Policy – No passenger is permitted to have any kind of alcoholic beverages, illicit substances in the vehicle at any time. In deed there is no-smoking, eating, or drinking (except water) in our vehicles. The chauffeur will terminate the charter immediately without refund if he or she observes any illicit substances or alcohol. Smoking is not permitted in ALL of our Vehicles and this is NOT left to the discretion of the driver.

Confidentiality – All information obtained from our transportation guests is held in strictest confidence. We do not, under any circumstances, make names, addresses, telephone numbers, e-mail addresses, or any other personal information available to any outside companies.

Note: Prices are subject to change without Notice